Returns & Exchanges
We want you to be completely satisfied with your Alpkit gear, which is why we offer a 123-day return period for all items in their original condition. Whether it's a sizing issue or a change of heart, our straightforward process ensures your outdoor adventures never miss a beat.
Return Process
- 1.Initiate Your Return
Log into our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Gear
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your package.
- 4.Drop Off and Track
Take your parcel to the nearest authorized drop-off point and keep your receipt; we will process your refund or exchange within 7 working days of receipt.
