Returns & Exchanges

We want you to be completely satisfied with your Alpkit gear, which is why we offer a 123-day return period for all items in their original condition. Whether it's a sizing issue or a change of heart, our straightforward process ensures your outdoor adventures never miss a beat.

Return Process

  • 1.
    Initiate Your Return

    Log into our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Gear

    Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your package.

  • 4.
    Drop Off and Track

    Take your parcel to the nearest authorized drop-off point and keep your receipt; we will process your refund or exchange within 7 working days of receipt.